Return Policy

 

No Returns Policy

Hey Kavira fam! 💚

We’re here to serve you only the freshest, highest-quality sips from Kavira. Since our products are carefully crafted and packaged to maintain purity and hygiene, we follow a strict no-refund and no-return policy.

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No Refunds, No Returns

Due to the nature of our products, we do not accept returns, exchanges, or refunds once an order has been placed and dispatched. Every batch is handled with care, and once it leaves our hands—it’s yours to enjoy!

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Damaged or Wrong Item? Tell Us Within 12 Hours!

We get it—sometimes things go sideways. If your order arrives damaged, missing an item, or doesn’t seem right, please contact us within 12 hours of delivery.

📧 Email: social.kavira@gmail.com
📞 Phone: 7891122122

Make sure to include your order number and clear photos of the issue so our team can review it quickly.

While refunds aren’t provided, we may offer a replacement or adjust the value in your next order depending on the situation and stock availability.

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Can I Cancel or Edit My Order?

Once an order is placed, it can’t be canceled or edited. However, if you reach out before the order is packed or if we contact you for confirmation, we’ll do our best to accommodate changes.

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We’re always just a message away—whether you’ve got a question, concern, or just want to share a little matcha love.

📧 Email: social.kavira@gmail.com
📞 Phone: 7891122122

Let’s sip, not stress. 💚